Refund & Return Policy

Refund and Return Policy

Returns and Exchanges Are Simple!

Return Eligibility Checklist:

  • All returns must be in original, unused, unworn, and unwashed condition, free of hair, fur, and dirt.
  • All tags must be attached.
  • Returns must be brought back to the store within 14 days from date of purchase.

We’re proud of the quality of our products and want you to shop with confidence. That’s why we offer a 30-Day Product Guarantee from the date of purchase.

If you experience any issues due to defects in materials or craftsmanship within this period, please reach out and we’ll be happy to offer a replacement or find a solution.

Due to the nature of use and wear on our products, we’re unable to guarantee them beyond 30 days. Normal wear and tear, accidental damage, or misuse are not covered under this guarantee.

Your satisfaction is important to us! If you have any questions, feel free to reach out, we’re here to help.

Exceptions / Non-Returnable Items:

All sale items are final sale and non-returnable/refundable. 

Refunds:

Bring your item to the store and lets review the issue together. We’ll be happy to offer a refund or find a solution.  

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